Privacy Policy

Effective Date: 24 August 2026

At Trisangam (“Trisangam”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use Trisangam.com, including when you create an account, book an online consultation, submit a form, contact us, or otherwise interact with our website and services.

By using Trisangam.com, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain your consent before processing personal information for purposes that require consent.

1. Information We Collect

Depending on how you use our website and services, we may collect the following information:

Personal and Contact Information

  • Full name
  • Email address
  • Phone or mobile number
  • Residential or correspondence address, where required
  • Date of birth, age, gender, or other information you voluntarily provide where relevant to a consultation or service

Account Information

  • Username or account details
  • Login-related information
  • Account preferences

Consultation and Health-Related Information

If you voluntarily book or participate in an online consultation, you may provide information relating to your health, lifestyle, symptoms, medical history, medications, reports, or other information relevant to the consultation.

We treat such information with additional care and use it only for legitimate purposes connected with providing the requested service, subject to applicable law.

Technical and Usage Information

  • IP address
  • Browser and device information
  • Operating system
  • Website usage information
  • Pages visited and interactions with our website
  • Cookies and similar technologies

Transaction Information

When you make a payment or purchase through our website, payment-related information may be processed by our payment service providers. We may receive transaction details such as payment status, transaction reference, and order or booking information. We generally do not directly store complete card or banking credentials unless specifically stated.

2. How We Use Your Information

We may use the information we collect to:

  • Create and manage your account.
  • Process and manage consultation bookings.
  • Communicate with you regarding appointments, bookings, payments, cancellations, and support requests.
  • Provide and personalize our services.
  • Understand your requirements and provide appropriate consultation services.
  • Respond to enquiries and customer-support requests.
  • Improve the functionality, security, and performance of our website.
  • Analyze website traffic and user interactions.
  • Detect, prevent, and investigate fraud, misuse, unauthorized access, or security incidents.
  • Comply with applicable legal, regulatory, and contractual requirements.
  • Send newsletters, educational content, or promotional communications where you have provided the required consent or where otherwise permitted by applicable law.

3. Cookies and Analytics

Trisangam.com may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use our website and to improve our services.

These technologies may help us understand information such as website traffic, page visits, device type, and general interaction patterns.

We may use services such as Google Analytics, Meta Pixel, or similar third-party analytics and advertising technologies, depending on the tools implemented on our website.

These third-party services may collect information in accordance with their own privacy policies.

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. Consent and Your Choices

Where required by applicable law, we will obtain your consent before collecting or using personal information for specific purposes.

You may withdraw consent for certain processing activities at any time. However, withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

You may also unsubscribe from promotional communications by using the unsubscribe option provided in the relevant communication or by contacting us.

Please note that we may still send essential service-related communications, such as appointment confirmations, payment updates, account notices, or important changes to our services.

5. How We Share Your Information

We do not sell your personal information to third parties.

We may share limited information with trusted service providers where reasonably necessary to operate our website and provide our services. These may include:

  • Payment processors and financial service providers
  • Website hosting and infrastructure providers
  • Email and communication service providers
  • Appointment or booking service providers
  • Analytics and website performance providers
  • Customer-support and technology service providers
  • Healthcare professionals or practitioners involved in providing a consultation, where relevant and necessary

Such service providers may process information only for the purposes for which they are engaged, subject to applicable contractual, legal, and security requirements.

We may also disclose information where required by law, court order, government authority, regulatory requirement, or where necessary to protect our legal rights, users, or the security of our services.

6. Health and Consultation Information

If you use our consultation services, you may voluntarily provide health-related information to enable the relevant practitioner to understand your concerns and provide appropriate guidance.

We encourage you to provide accurate and relevant information during a consultation.

Health-related information will be handled with appropriate confidentiality and security measures. Access will be limited to individuals or service providers who reasonably need the information to provide the requested service or fulfill applicable legal obligations.

Trisangam does not use health information for unrelated advertising or marketing purposes.

7. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and should notify us promptly if you believe your account has been accessed without authorization.

8. Data Storage and International Processing

We use third-party technology and service providers to operate our website and services. Depending on the services and infrastructure used, your information may be stored or processed within or outside India.

Where information is transferred or processed outside India, we take reasonable steps to ensure that such processing is carried out in accordance with applicable legal and contractual requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing our agreements.

We do not guarantee that all personal information will automatically be deleted after a fixed period of one year. Certain information may need to be retained for longer where required or permitted by applicable law or legitimate business requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Request information about how your personal data is being processed.
  • Opt out of certain promotional communications.
  • Raise a privacy-related concern or complaint.

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent or authorization where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, products, services, or platforms.

Once you leave Trisangam.com, your information is governed by the privacy policy and terms of the relevant third party.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

13. Affiliate Links

Some pages on Trisangam.com may contain affiliate links. If you click an affiliate link and make a purchase, we may receive a commission without any additional cost to you.

Affiliate partners may collect information directly from you when you visit or purchase from their websites. Their collection and use of information are governed by their own privacy policies.

Please refer to our Affiliate Disclosure for additional information.

14. Promotional Communications

If you have opted in to receive promotional communications, we may send you information about:

  • Wellness resources
  • Educational content
  • New services
  • Consultation updates
  • Offers or promotions
  • Other information that may be relevant to your interests

You can unsubscribe from promotional communications at any time.

We may continue to send essential communications related to services you have requested, such as appointment confirmations, account notifications, or important service updates.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data-processing practices.

Any updated version will be published on this page with a revised Effective Date.

We encourage you to review this page periodically to remain informed about how we handle your information.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Website: Trisangam.com
Email: support@trisangam.com

We will make reasonable efforts to review and respond to privacy-related requests within an appropriate timeframe.

Important Note

Trisangam is committed to protecting your privacy and handling personal information responsibly. We collect and use information only for legitimate purposes connected with our website, services, communications, and legal obligations.

For health-related information, we apply additional care because such information may be sensitive. We encourage you to share only information that is relevant and necessary for the service you are requesting.

Disclaimer: 

This Hindi version is provided for better understanding only. In case of any conflict or legal interpretation, the English version of this policy will be considered final and binding.