1. How do I book an online consultation?

Booking a consultation with Trisangam is simple. Select your preferred consultation type, date, and available time slot, then complete the appointment form with the required details. Once your booking and payment, if applicable, are successfully completed, you will receive a confirmation message or email with your appointment details.

2. What happens after I book my consultation?

Once your appointment is confirmed, you will receive the necessary details for your online consultation, including the scheduled date and time and instructions or meeting link for joining the session.

We recommend keeping any relevant medical reports, prescriptions, previous treatment details, or health information available during the consultation so the practitioner can better understand your concerns.

3. How long does an online consultation take?

The consultation duration depends on the type of consultation you select. Your appointment page will display the applicable duration and other relevant details before you complete your booking.

To make the most of your consultation, please join on time and keep your health-related information ready.

4. Can I reschedule or cancel my appointment?

Yes. If you need to cancel or reschedule your consultation, please do so according to our Refund & Cancellation Policy.

Cancellations made at least 24 hours before the scheduled appointment may be eligible for a full refund or rescheduling, subject to the applicable terms and conditions.

Please refer to our Refund & Cancellation Policy for complete details.

5. Will my consultation and personal information remain confidential?

Yes. We take the privacy and confidentiality of your personal and health information seriously. Information shared during the consultation is handled responsibly and used only for purposes related to providing our services, subject to our Privacy Policy and applicable laws.

6. Can I consult online for any health concern?

Online consultations can be useful for many non-emergency health and wellness concerns, including lifestyle-related concerns and conditions where an online consultation is considered appropriate by the practitioner.

However, an online consultation may not be suitable when a physical examination, diagnostic investigation, or urgent medical attention is required. In such situations, you may be advised to consult a healthcare professional in person.

7. What should I keep ready for my consultation?

To make your consultation more useful, keep relevant information such as:

• Previous medical reports or investigation results
• Current and previous prescriptions
• List of medicines or supplements you are taking
• Details of your main health concerns
• Relevant lifestyle, dietary, or sleep information

The more accurate information you provide, the better the practitioner can understand your situation and provide appropriate guidance.

8. What if I miss my scheduled consultation?

If you are unable to attend your appointment at the scheduled time, please contact us as soon as possible. Rescheduling or refund eligibility will depend on the applicable cancellation and missed-appointment policy.

9. Do I need to stop my existing medicines or treatment?

No. You should not stop, change, or reduce any prescribed medication or ongoing medical treatment based solely on an online consultation or information available on Trisangam.com.

Any changes to existing treatment should be discussed with the appropriate qualified healthcare professional.

10. Is online consultation a replacement for emergency medical care?

No. Trisangam’s online consultations are not intended for medical emergencies. If you are experiencing a serious or potentially life-threatening condition, please contact your local emergency services or visit the nearest hospital immediately.